Privacy Policy

Your Privacy Matters

At HomeDoc, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our home management platform.

By using HomeDoc, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Name and email address when you create an account
• Home address and property details you provide
• Contact information for service providers you add
• Payment information (processed securely through third-party providers)

Property Information

Information about your home that you choose to add to our platform:

• Home systems, appliances, and equipment details
• Maintenance records and schedules
• Documents, photos, and inspection reports you upload
• Service provider notes and project information

Usage Information

We automatically collect certain information about how you use our platform:

• Device information and browser type
• IP address and location data
• Pages visited and features used
• Time and date of access

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Create and manage your account
• Send you important updates and notifications
• Respond to your requests and support inquiries
• Analyze usage patterns to enhance user experience
• Prevent fraud and ensure platform security
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• With your consent: When you explicitly share information with service providers or other users
• Service providers: With trusted third parties who help us operate our platform (e.g., hosting, analytics)
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Restricted access to personal information
• Secure authentication mechanisms

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. See our Cookie Policy for more details.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will remove your personal information, though some information may be retained for legal or legitimate business purposes.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.